Ordering and additional information

Payment

Should be made with order. Cheques should be made payable to A Head 4 Healeys Ltd with name, address and cheque card number on the reverse. We accept most major credit cards (Please state main number, security code, valid from and expiry date). We also accept payment via bank transfer. Please also ensure that all charges are pre-paid in order that we receive the full amount of the invoice and request that the payee be informed.

Shipping

We work hard to offer the most competitive shipping costs available. We work closely with a range of shippers and can normally quote a range of delivery options and costs within 24 hours of enquiry. Shipping costs are approximated, but should a more precise quotation be required then we would need to collate a prospective order to obtain precise weights and dimensions. This process may take a little longer to produce a quotation.

Online orders/enquiries

Orders or enquiries can be sent via our website (www.ahead4healeys.co.uk). Currently we do not have the facility to accept credit card details via our website but should you place an online order, a member of our sales team will contact you within 24 hours to discuss order status and payment method. We aim to answer all online enquiries same day (even at weekends).

Shortages

It is our intention to ensure that your order is correct at the point of despatch but in the unlikely event that a part of your order is missing, then please check contents and all packaging on receipt of order before reporting shortages to us.

Returns

Any parts that are incorrectly supplied or defective will be exchanged or refund given. Goods returned for any other reason must be not have been modified or fitted and returned within 30 days of the invoice date. They will then be subject to a 15% handling charge.

Warranty Claims

In the unlikely event that a product proves to be faulty, we will require you to supply an invoice number covering its purchase. A Product must be returned in order that we can confirm its fault. All new parts carry a 12 month manufacturer’s warranty subject to their conditions and commences from our invoice date, not its installation. Please note that the warranty covers the cost of the product only and does not extend to any additional costs.

Copyright

All catalogue and website design, text and graphics are Copyright 2007, A Head 4 Healeys Ltd, ALL RIGHTS RESERVED. Material within this online catalogue or our website (www.ahead4healeys.co.uk) may only be viewed and must not be copied, modified or distributed in any way without the express permission of A Head 4 Healeys Limited.

Bank Details

HSBC
126 Parade
PO Box 88
Leamington Spa
Warwickshire
England
CV32 4BU

Account Reference: 82020335

Sorting Code: 40-27-06

Account Name: A-Head 4 Healeys Ltd

IBAN: GB31MIDL40270682020335

SWIFT (BIC): MIDLGB2105A